Before you buy
About warranty and general scooter questions
- Can I use your scooter in the rain?
- Is a scooter legal to use where I am?
- What do I need to know about the batteries?
- About the range and battery capacity of our electric scooters
- Will the charger work in my country and come with the right plug?
- My Kid is underage. Can He use an Electric scooter?
- Do you have a service partner in my area?
- What is your warranty policy?
- How do I process a warranty claim?
- Do you provide a warranty for international shipments?
- Do you have spare batteries and other spare parts in stock?
- What happens if my scooter needs to be repaired after the warranty has passed?
- How does the refund process work?
- What payment methods do you offer?
- How are taxes calculated?
- Can I change my payment method?
- How can i place a preorder?
- When will i receive my preorder?