You can help to ensure that your package arrives safely and on time with these packaging guidelines and procedures:
- Use the original rigid box with flaps intact. If you don't have the original box, you can get a new one from Fedex stores, U-line or U-haul. Box dimensions can be found on your scooter's product page at Fluidfreeride.com. Ensure the box is not oversized since extra fees may apply.
- Do not remove hazardous materials indicators.
- Remove shipping labels that are no longer aplicable.
- Wrap all items using bubble wrap
- Use adequate cushioning material such as Styrofoam.
- Use strong tape designed for shipping
- Do not use string or paper over-wrap
- Print and only use the digital label we provided you with that has clear, complete delivery and return information. The label must be visible on the box.
Please note that if the scooter arrives poorly packed at our location, we may refuse delivery. Items damaged in transit due to poor packaging are not covered under warranty. Shipping fees will still apply.