Can I cancel my pre-order? Adam September 28, 2021 23:22 Follow Yes, you may cancel your reservation up until the item enters the shipping process, To cancel an order, please submit a request to our support team. Related articles Can i cancel my order? How much does shipping cost and how long does it take for in stock products? What happens if a pre-order release date changes? Burn-E V1 P Settings Guide How does the refund process work? 0 comments Please sign in to leave a comment.